Welcome to the Help Section

How long will it take to get my wrapping paper?

Normally, your paper will be processed and shipped within three to five business days but under heavy periods such as holidays it could take as long as ten days. Your paper will be shipped as First Class US Mail and that could add two to five days depending on your location. If you need rush delivery, please let us know.

Will my photo be returned?

Yes. Your photo will be returned in a separate envelope for protection. If it is received at One of a Kind Wraps damaged we will notify you.

Can my photo be used in any of the designs?

Yes. Each design will accommodate your photo. Of course, some designs are more suited for certain photo types such as black and white photos in our Nostalgia design, but we will try to please you in anyway we can.

Will the photo's background be printed on the wrapping paper?

For some designs, the major subject(s) of your photo will be electronically pulled from your photo and placed into the design of the wrapping paper. You do not need to cut or alter the photo before sending it to us.

What digital file formats can be accepted?

We can accept digital image files in either .tiff or .jpg formats from either Mac or PC platforms. In the event this is not possible for you, please call or email us for alternatives.

What resolution should I have for my digital photo?

For the best quality, we recommend photos at 150 dpi or higher but we will accept photos at lower resolution.

Can I use images other than photos?

Yes. We will be happy to process clip art or other artwork into the wrapping paper provided there are no copyright infringements involved.

Will One of a Kind Wraps make custom wrapping paper other than the designs currently available?

Yes. We will be happy to review your project requests and provide you a quote for designing and/or printing a paper custom tailored to your wishes.

How big is the paper?

Our standard roll (36”x36”) is 50% larger than a single sheet of wrapping paper you would purchase at the store (they are typically 24”x36”). Generally, it is large enough to wrap two shirt boxes or one oversized box. If you need more, the value roll offers twice as much paper (six feet long!) and saves you some money!